How to Select Special Delivery

Welcome to our help page on how to select special delivery when placing your order. Please read on for full help instructions.

How to Select Special Delivery

UK customers can use 1st Class and Special Delivery options on the checkout page.

1. Just use the drop down menu named ‘Country’ and select the extra service you require by scrolling to the bottom.

2. If your shipping address is different to your billing address then YOU MUST also select Special Delivery in the shipping drop down menu.

Billing address is where your payment method (Card) is registered.
Shipping address is where you want the order to be sent to.
**If your billing and shipping address is the same you only need to fill in the billing address**
Please see diagram below of the drop down menu in action:

**Please note as per our terms and conditions and in line with ‘The Consumer Contracts Regulations 2014’ premium rate postage services (anything other than the standard 2nd class service we offer) are non refundable.